Lima La Norway (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with us through our website, services, and products.

1. Who We Are Lima La Norway is a company based in Norway. We operate in compliance with the General Data Protection Regulation (GDPR) and applicable Norwegian privacy laws. If you have questions about this policy, you can contact us.

2. Information We Collect We may collect the following types of information: Personal Information: Name, email address, phone number, billing/shipping address, payment details. Account Information: Login credentials (if you create an account with us). Usage Information: Data about how you interact with our website, products, or services. Technical Information: IP address, browser type, operating system, cookies, and similar tracking technologies. Communications: Any messages you send us via email, chat, or social media.

3. How We Use Your Information We process your personal data for the following purposes: To provide and deliver our services and products. To manage customer accounts and process payments. To communicate with you regarding orders, updates, or inquiries. To improve our website, services, and user experience. To comply with legal obligations. To send you marketing communications (only if you have given consent).

4. Legal Basis for Processing We process personal data based on: Contractual necessity – to fulfill agreements with you. Legal obligations – to comply with Norwegian and EU laws. Legitimate interests – such as improving our services and preventing fraud. Consent – when you agree to receive marketing communications.

5. How We Share Your Information We may share your data with: Service providers (e.g., payment processors, IT support, delivery companies). Business partners where necessary to provide our services. Legal authorities if required by law. We do not sell your personal data to third parties.

6. International Data Transfers If we transfer your personal data outside the European Economic Area (EEA), we ensure that proper safeguards (such as EU Standard Contractual Clauses) are in place.

7. Data Retention We will keep your personal data only as long as necessary for the purposes set out in this Privacy Policy, or as required by law.

8. Your Rights Under the GDPR, you have the following rights: Right of access – request a copy of your data. Right to rectification – correct inaccurate information. Right to erasure – request deletion of your data. Right to restrict processing – limit how your data is used. Right to data portability – receive your data in a structured format. Right to object – stop certain processing, including direct marketing. Right to withdraw consent – at any time if processing is based on consent. To exercise your rights, contact us.

9. Cookies and Tracking We use cookies and similar technologies to: Enhance your browsing experience. Analyze website traffic and performance. Personalize content and marketing (if consented). You can control cookie preferences through your browser settings.

10. Security We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

11. Third-Party Links Our website may contain links to external sites. We are not responsible for the privacy practices of those third parties.

12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised “Last Updated” date.

13. Complaints If you believe your privacy rights have been violated, you may contact:

Datatilsynet (Norwegian Data Protection Authority) Website: https://www.datatilsynet.no/